Returns & Refunds Policy
Due to the perishable nature of our snacks, we do not accept returns on food items once they have been delivered. If your order arrived damaged or incorrect, please contact our customer service team within 48 hours for a replacement or refund.
Inspect Your Delivery
Examine your snack boxes immediately upon arrival to ensure all items are present and the packaging is intact.
Document Issues
Take clear photos of any damaged packaging or incorrect products to help us process your claim quickly.
Contact Support
Email our snack specialists with your order number and photos within 2 days of receiving your shipment.
Resolution Process
Our team will review your request and issue a store credit, refund, or ship a fresh replacement at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
